Privacy Policy
Our Commitment to Your Privacy
"Fair Nest protects your personal information as if it were our own — nothing is sold, and nothing is shared without your explicit double-opt-in consent."
By accessing, browsing, or utilizing the Fair Nest Housing platform, you consent to the data practices described in this Privacy Policy and our Fair Housing Commitment.
1. Information We Collect
We collect only the personal and behavioral information required to operate the roommate matching ecosystem:
- Account Information: full name, email address, WhatsApp number, password (stored in encrypted form), and role.
- Profile Information: roommate preferences, budget ranges, preferred locations, gender, age range, occupation, smoking and pet preferences, and photographic media you choose to upload.
- Referral & Earnings Data: referral codes, referral counts, earnings balances, and payout transaction records for ambassador participants.
- Usage & Device Data: pages visited, match queries, IP address, device identifiers, and browser metadata necessary for security and performance.
2. How We Use Your Information
Your information is used exclusively to deliver, secure, and improve Fair Nest services, including:
- Creating and maintaining your account and roommate profile.
- Facilitating the Double-Opt-In connection protocol between matching users.
- Crediting and reconciling ambassador referral incentives and payouts.
- Detecting and preventing fraud, spam, and prohibited content via our AI safety systems.
- Meeting legal, regulatory, and compliance obligations in Nigeria.
3. Legal Bases for Processing
Fair Nest processes personal data on the following lawful bases: your explicit consent (for optional profile enrichment and marketing), performance of contract (for providing matching and payment services), legal obligation (for records and regulatory compliance), and legitimate interest (for fraud prevention and platform security), balanced against your privacy rights.
4. Sharing & Disclosure
We do not sell your personal data. Contact details are disclosed to another user only after a confirmed mutual double-opt-in. Information may be shared with:
- Service Providers: payment processors, cloud hosting, and email infrastructure companies bound by data-processing agreements.
- Legal Authorities: where required by Nigerian law or a valid court order.
- Business Transfers: in connection with a merger, acquisition, or sale of assets, with prior notice to affected users.
5. Cookies & Tracking Technologies
Fair Nest uses essential cookies to maintain login sessions and platform functionality, and analytics cookies to understand aggregate usage. You may manage cookie preferences through your browser settings; disabling essential cookies may prevent parts of the platform from functioning.
6. Data Retention & Security
Personal data is retained only as long as necessary to provide services or comply with legal obligations, after which it is securely deleted. We implement industry-standard technical and organizational safeguards — including encryption in transit and at rest, access controls, and continuous monitoring — to protect your information. No method of transmission is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You may exercise the following rights by contacting our data compliance desk: the right to access your data, correct inaccuracies, request deletion, restrict or object to processing, data portability, and withdrawal of consent at any time. Requests are actioned within thirty (30) days.
8. Children & Third-Party Links
Fair Nest services are not directed at individuals under eighteen (18) years of age, and we do not knowingly collect data from children. Our platform may contain links to third-party websites; this Privacy Policy does not govern those external properties, and we encourage you to review their privacy practices.
9. Changes to This Policy
Fair Nest may update this Privacy Policy from time to time. Material changes will be announced on the platform with a revised "Last Revision" date. Continued use of the platform after changes take effect constitutes acceptance of the revised policy.
Questions About Your Data?
Our data compliance desk handles access, correction, deletion, and objection requests from users.